Inefficiency

Well I don't mean to rant. Actually I do, this time. To be clear I didn't start this blog to be a personal rant page nor do I intend for it to be but there are times when a rant is in order.

So the 'cause of this rant is rather simple I am moving into an apartment close to my university (college for those American folk) and more than one week after applying for an electricity connection I am still in the dark. And for my South African readers I can't even put in a eishkom how did we fucked it up joke here.

So to start off my lovely *seething with sarcasm* experience with this company (impact meters). Last week Tuesday I start moving my stuff through to my apartment and contact the company for information as to how to get electricity at my place. After waiting on hold only to be told that I had to contact another branch I promptly called the other branch to inquire as to how to get connected. Do they email me an application form that I fill in digitally print out sign then fax to them?

Simply no. I have to go to them and pick up a form to be filled in. To which I thus ask what their location is. The response was to give me directions. I ask again for an address explaining that I am directionally inept and need to check out Google maps and my GPS to get anywhere. Once again she tries to give me directions. I sincerely explain that I am not a native of the city in which I study and thus directions do not help me but an address would help me. After about eight minutes of waiting she eventually give me an address.

So now that I can finally find the place I go there to get the form. Upon collection of the form I see why it can't be done digitally, well not that it can't just the idiots wont. The form is on carbon paper, remember that old stuff that you press on one page and it writes on another. Way cool in the 80's but this is the 21st century.

So while I begin to fill in the form I am informed that I need my lease agreement. So I take the form run to my real-estate agents and get a copy of my lease. While reading through the terms and conditions of the electrical supply I notice something things like that they can just change my rates, the landlord can ask the company to charge me extra, and lots of other bullshit. But the Pièce de résistance is that all communication must be by email otherwise they will charge me extra. The idiots can't set up a system with any digital incorporation into the application. Yet they want to charge me extra if they can't email me.

But back to the thing that really bugs me it's been over a week and I still don't have power. Are they that inefficient that they cannot even provide what their business is setup to do. And I contacted them on Monday and was told that I would have power but when I got back to my apartment it was completely in the dark. Thus leaving me to drive to another city so I could do anything besides just pass out on a bed.

So now my question why are things always so blasted inefficient. Do people simply lack innovation, are they too lazy to do anything decent? Do they just not care. But if people do not innovate or progress then they stagnate and if you stagnate while others progress you are left behind causing you to be inefficient. This basic problem can be applied to many field. Actually I will do a proper no rant type write up on this. That soon. But for now can they just fucking connect my electricity.